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Digital health

Headache-free patient and clinician verification. Provide seamless onboarding experiences while orchestrating HIPAA-compliant identity verification.

Verify real patients and reduce onboarding drop-off

Help legitimate patients sign up and access prescriptions while keeping bad actors off your platform.

Step up verification when clinical risk is high

Apply stronger identity checks at high-risk moments, such as initial prescribing, controlled-substance refills, and sensitive record access.

Meet the standards for HIPAA, TEFCA, and whatever comes next

Receive Business Associate Agreement (BAA) support, NIST IAL2-aligned verification, and identity coverage across the full care journey, from patient onboarding to authorized health record access.

Trusted by startups & the world’s largest companies

Collect, verify, and make decisions, all in one place

Collect patients’ information

Choose what information to collect, such as government IDs and health insurance cards, while dynamically adjusting friction based on user risk.

Collect patients’ information

Verify patients’ identities

Confirm patients are who they say they are with ID and selfie checks. Verify coverage efficiently with a streamlined experience for insurance card collection.

Verify patients’ identities

Automatically approve or deny

Configure verification rules to automatically approve or decline patients so they get a decision right away.

Automatically approve or deny

Collect patients’ information

Verify patients’ identities

Automatically approve or deny

Use cases

Verify patients and clinicians across the care journey

At patient signup and onboarding

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Collect IDs, insurance cards, and supporting documents at intake, in one seamless onboarding flow.

Collect IDs, insurance cards, and supporting documents at intake, in one seamless onboarding flow.

Ahead of an appointment

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Help patients get faster care with a convenient pre-visit identity check online.

Help patients get faster care with a convenient pre-visit identity check online.

Prior to a controlled-substance prescription

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Verify the right patient is receiving their prescription before a telemedicine visit.

Verify the right patient is receiving their prescription before a telemedicine visit.

Before a patient shares health records via TEFCA

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Ensure patients are who they say they are before accessing HIPAA-protected data. Perform NIST IAL2 identity proofing before patients access or authorize the sharing of their medical records across TEFCA's network.

Ensure patients are who they say they are before accessing HIPAA-protected data. Perform NIST IAL2 identity proofing before patients access or authorize the sharing of their medical records across TEFCA's network.

Before a clinician onboards to your platform or accesses prescribing workflows

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Verify clinicians before granting access to prescribing systems or sensitive patient records.

Verify clinicians before granting access to prescribing systems or sensitive patient records.

During suspicious activity or account recovery

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Detect and stop unauthorized access with risk-based step-up verification at the right moments in the care cycle.

Detect and stop unauthorized access with risk-based step-up verification at the right moments in the care cycle.

Everything you need to verify patients

“As we deal with sensitive health records, we needed a certified identity solution that would help us verify patients quickly, accurately, and safely. Not only did Persona meet all of these expectations, but their NIST IAL certification will also play a key role in our ability to help patients get more out of their health records.”

Deven McGraw

Chief Regulatory & Privacy Officer at Citizen Health

Citizen Health builds a faster, privacy-centric medical record request process using Persona’s NIST IAL2-certified identity proofing solution

Read case study