What’s new at Persona

Automatically route users to an outage flow so you keep collecting inquiry data instead of losing the conversion.

Analyze your identity data in one place to spot trends and strengthen your verification program without exporting to another tool.

Collect and archive documents up to 250 pages without running OCR, ideal for contracts, financial filings, and medical records.

Build custom JavaScript method chains for bespoke data manipulation, then reuse them across multiple workflows instead of duplicating Evaluate Code steps.

See common fraud vectors, the controls that defend against them, and signals of suspicious activity, right in your dashboard.

Look up workers by employee number or email, list and retrieve accounts, and disable or enable them, so employee verification runs against ground-truth identity data.

Correlated Verifications compares the images in a Selfie or Government ID Verification submission against the images in other submissions from the past 14 days, and surfaces the ones that look most alike.

Copilot is now Persona Assistant — it navigates the dashboard and completes tasks with your permission, answers questions from your Persona records, and guides you through building flows.

Persona is now an External Authentication Method in Entra ID, so admins can gate specific account actions behind identity verification using Conditional Access policies.

List teams and issues, and create or update Linear issues with priority, state, and assignee from Persona Workflows, so identity events reach engineering without a manual ticket.

Send a verified identity to Heap with the Identify User action, stitching a person’s sessions across devices to the identity Persona verified.